Ben Hecht posted a fascinating blog on how big cities think about large-scale change. He described, in considerable detail, the process used by big cities that were successful in implementing complex, large scale change.
Hecht pointed out, in one sentence that caught my attention like no other, that “Much of what weʼve learned is relevant to leaders of any type of organization or partnership that want to catalyze change in the face of complex challenges.”
Indeed. Take but one aspect of the process, what Hecht calls “Get the right players to the table.” He states that “Change happens only when the right mix of partners, with the right experience, knowledge, and power are at the table…Too often, actors that were fundamental to achieving the desired results were not yet involved in existing efforts — thatʼs why the efforts werenʼt working. We asked cities to start from the results that they wanted to achieve, and then to determine who needed to be at the table in order to achieve them. Often, this meant bringing people together who were not used to working together.”
What a powerful lesson that can be applied to any size business! Look at your team, or the people you’ve assembled to work on a project, and ask yourself, “Are these the people who need to be involved given our goals?” Open yourself to bringing people together who do not usually work together: techies with creative types, designers with employees in manufacturing, Boomers with Millenials.
Your employees will be invigorated by the diversity of their team, and you will have greater success.